Security at FreightForge

Your data security is our top priority. Learn about the measures we take to protect your freight operations.

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End-to-End Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.

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Secure Authentication

Passwords are hashed using bcrypt with industry-standard cost factors. Session tokens are cryptographically secure.

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Secure Infrastructure

Hosted on enterprise-grade cloud infrastructure with DDoS protection, firewalls, and 24/7 monitoring.

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Regular Audits

We conduct regular security assessments and penetration testing to identify and address vulnerabilities.

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Access Controls

Role-based permissions ensure users only access the data they need. Full audit logging tracks all actions.

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Data Backups

Automated daily backups with point-in-time recovery. Your data is replicated across multiple secure locations.

Our Security Commitment

At FreightForge, we understand that freight brokerages handle sensitive business information daily. Customer data, load details, financial information, and driver records all require the highest level of protection. That's why security is built into every layer of our platform.

Infrastructure Security

FreightForge is hosted on enterprise-grade cloud infrastructure that provides:

  • SOC 2 Type II certified data centers
  • Physical security with 24/7 surveillance and biometric access
  • Redundant power supplies and network connectivity
  • Geographic distribution for disaster recovery
  • Automated failover and high availability architecture

Application Security

Our development practices follow security-first principles:

  • Secure Coding: All code undergoes security review before deployment
  • SQL Injection Prevention: Parameterized queries and prepared statements throughout
  • XSS Protection: Strict output encoding and Content Security Policy headers
  • CSRF Protection: Token-based verification on all state-changing operations
  • Input Validation: Server-side validation of all user inputs
  • Dependency Scanning: Regular automated scans for vulnerable dependencies

Data Protection

Your data is protected through multiple layers:

  • Encryption in Transit: TLS 1.3 for all connections with strong cipher suites
  • Encryption at Rest: AES-256 encryption for all stored data
  • Tenant Isolation: Complete data separation between organizations
  • Secure Key Management: Encryption keys stored in hardware security modules
  • Data Minimization: We only collect and retain data necessary for the service

Access Control

We implement strict access controls to protect your data:

  • Role-based access control (RBAC) with granular permissions
  • Multi-factor authentication available for all accounts
  • Automatic session timeout after inactivity
  • IP-based access restrictions (Enterprise)
  • Complete audit trail of all user actions

Compliance

SOC 2 Compliant Infrastructure
GDPR Ready
PCI DSS Compliant Payments

Incident Response

We maintain a comprehensive incident response plan:

  • 24/7 security monitoring and alerting
  • Documented escalation procedures
  • Rapid response team with defined SLAs
  • Customer notification within 72 hours of confirmed breaches
  • Post-incident analysis and remediation

Employee Security

Our team members are trained and vetted:

  • Background checks for all employees with data access
  • Regular security awareness training
  • Principle of least privilege for all access
  • Secure development training for engineering team

Report a Security Vulnerability

If you discover a security vulnerability, please report it responsibly to security@freightforge.com. We appreciate your help in keeping FreightForge secure and will acknowledge valid reports.